Dr. Hinnant-Crawford struck me with her challenge to examine process in a recent episode of the HTH Unboxed podcast,, “...we think about the outcomes of improvement and making sure we have an equity or justice centered outcome. But also, how do we make sure we have an equity and justice centered process?” She reminds us that it might be a lot easier to look at data to discover inequities, whereas looking in the mirror may be more difficult, as one may not want to see how they are perpetuating injustices or oppressions with processes that leave out the voices of others. While looking at data is a key component, only looking at the data omits other variables, including the extreme importance of others’ voices as a critical component in improvement science.

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